Responsibilities
Required Skills and Experience:
Minimum 3 years of experience as a Business Analyst in the P&C insurance domain.
Strong understanding of P&C insurance products, underwriting and policy administration.
Proficiency in business analysis techniques, such as requirements gathering, process modeling, and data analysis.
Excellent written and verbal communication skills.
Strong analytical and problem-solving abilities.
Experience with tools, such as Jira, MS ADO, and MS Visio.
Ability to work independently and collaboratively in a fast-paced environment.
Desired Skills:
Experience with Agile methodologies (Scrum, Kanban).
Knowledge of data analytics and reporting tools.
Certification in business analysis (e.g., CBAP, CCBA).
AICPCU certification is good to have
Requirements
Requirements Gathering and Analysis:
Elicit, analyze, and document detailed business requirements from various stakeholders, including product owners, subject matter experts, and end-users.
Conduct workshops, interviews, and surveys to gather insights and identify opportunities for process improvement.
Create clear and concise business requirements documents (BRDs), user stories, and use cases.
Process Mapping and Improvement:
Develop and maintain accurate process flows, data flows, and system diagrams to visualize business processes.
Collaborate with cross-functional teams to implement process improvements and streamline operations.
System Analysis and Design:
Analyze existing system functionalities and help identify areas for enhancement or replacement.
Work closely with technical teams to translate business requirements into technical specifications.
Participate in system design and development activities, ensuring alignment with business objectives.
Testing and Quality Assurance:
Help develop test cases and test scripts to validate system functionality and data accuracy.
Participate in user acceptance testing (UAT) and ensure timely resolution of defects.
Monitor system performance and identify potential issues.
Stakeholder Management:
Build strong relationships with key stakeholders, including business users, IT teams, and project managers.
Effectively communicate project status, risks, and issues to stakeholders at all levels.
Facilitate workshops and meetings to drive consensus and decision-making.