We offer services to support your journey from inception to business as usual

Business Transformation

Trident Tech specializes in end-to-end Business transformation, including policy administration systems, billing systems, claims systems and reporting systems. Our innovative solutions provide the agility, scalability, and cost-effectiveness that businesses need to succeed in a rapidly changing market. We help insurers accelerate their transformation journey, drive operational excellence, and reduce time-to-market.

Our team will collaborate and redefine your business strategies to achieve superior performance and sustained customer satisfaction, and thrive in the new digital economy

Product Implementation

Our team specializes in Product competencies in Duck Creek, Guidewire, Majesco and other technologies.

Our past experience spans multiple LOBs (including specialty, admitted, non-admitted) both in commercial (micro, small, mid and large market) and Personal lines.

In addition to core product implementation, we have vast experience in implementation of agent portal, insured portal and also exposing (integrating) core platforms through API to outer world (wholesaler platform).

Quality Assurance

The Trident Tech Center of Excellence (CoE) for P&C product Quality Assurance pairs best-in-class quality assurance principles with platform expertise. We focus on both domain focused functional testing and automated system testing to ensure programs are delivered on time, on budget and with high quality

Our comprehensive set of testing services includes:

End to End quality strategy and roadmap (core product, integration, smoke, production checkouts)
Test automation strategy
Test data management
Collaboration with business leads & project team to ensure timely completion of UAT
Upgrade and Policy data migration testing

Advisory, Consulting & Program Management

Trident Tech’s Advisory and Consulting services help property and casualty (P&C) insurers respond to market disruptions by fundamentally transforming their business models. By working with our experienced practitioners and program managers, insurance companies can benefit from a wealth of expertise, knowledge and best practices, and can take advantage of the latest technologies and methodologies to achieve their goals.

Key Services include:

Strategic planning, and implementation support
Business case development
Defining Program roadmap
Business process / workflow reengineering
Design and solution support
Execution strategy

Data conversion and migration

Data migration can be time consuming and painful without the proper know-how and expertise. Our team focuses not just on execution but works closely with your SME in mapping the source and target application at a functional level in addition to regular data structure mapping while ensuring data integrity.

Our core services include:

Defining the scope per need and timelines
Develop specification for source to target
Dry run & validation
POC & validation
Pilot run
Full run

Managed Service Maintenance

Trident Tech provides best-in-class services as part of Managed Services Maintenance. Our focused services bring in the right blend of platform knowledge leveraging in-house tools/accelerators and domain know-how while reducing TCO.

Our core services include:

Application support and maintenance
Production monitoring
Regulatory and functional enhancements
New product and/or state rollouts
Product expansion
Forms changes
Rate or Rating method changes
Integration upkeep